We may collect personal information that you provide directly, including:
We may also collect information related to your use of the platform, including:
We use personal information to:
Payments are processed through third-party payment providers. We do not store full credit card numbers on our website or learning platform. Payment information is handled by the payment processor according to its own privacy and security practices.
Our learning platform may track your progress, quiz results, mock exam attempts, scores, completion status, and login activity.
This information is used to provide the service, show your progress, support your account, and determine eligibility for the money-back pass guarantee where applicable.
The website and learning platform may use cookies or similar technologies to:
You can control cookies through your browser settings, but disabling cookies may affect website or platform functionality.
We may use third-party service providers to operate the website and platform, including:
These providers may process personal information only as needed to provide their services.
We may send transactional emails related to:
If marketing emails are used, they will include an unsubscribe option where required.
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing access, maintaining account records, processing payments, supporting users, administering the money-back pass guarantee, and meeting legal, tax, accounting, security, and business record requirements.
Progress and account data may be retained after access expires unless deletion is requested and no legal or operational reason requires retention.
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
No online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us if you believe your account has been accessed without authorization.
We do not sell personal information.
We may disclose personal information where necessary to provide the platform, process payments, deliver emails, provide technical support, investigate misuse or security concerns, administer the money-back pass guarantee, comply with legal obligations, or protect our rights, users, platform, or business operations.
Some service providers may store or process information outside Alberta or outside Canada. When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is stored or processed.
You may contact us to request access to or correction of your personal information. We may need to verify your identity before responding to a request.
You may request deletion of your personal information. Some information may need to be retained where required for legal, tax, accounting, security, dispute-resolution, refund, guarantee, or legitimate business purposes.
Deleting account information may affect your ability to access the platform or verify eligibility for the money-back pass guarantee.
The platform is intended for users preparing for Alberta licensing exams and is not directed to children. We do not knowingly collect personal information from children.
The website or platform may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We may update this Privacy Policy from time to time. The updated version will be posted on the website with a revised effective date. Continued use of the website or platform after updates are posted means you accept the updated Privacy Policy.